Welcome to VoguePets.ae ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voguepets.ae, use our services, or make a purchase from our store.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you place an order or create an account, we collect:

  • Full Name

  • Email Address

  • Shipping and Billing Address

  • Phone Number

  • Payment Information (processed securely via third-party payment gateways)

b. Non-Personal Information

We also collect:

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on our site

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and promotions

  • Provide customer support

  • Improve our website and services

  • Prevent fraudulent transactions and maintain security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with:

  • Service Providers: Such as payment processors, delivery couriers, and email marketing platforms

  • Legal Authorities: When required by law or to protect our legal rights

All third-party service providers are required to protect your data in accordance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings.

5. Data Security

We implement appropriate security measures (SSL encryption, access controls, etc.) to protect your personal data from unauthorized access, disclosure, or misuse.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict certain processing activities

To exercise these rights, contact us at reachus@voguepets.ae.

7. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

VoguePets.ae
Email: reachus@voguepets.ae